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Find out about THT's campaigns to raise awareness of Hepatitis A,B & C

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Hep B Recall is a fully automated, web-based system which alerts gay men about upcoming (or missed) hepatitis B vaccination appointments. This decreases the number of gay men who won’t have full acquired immunity from hepatitis B while reducing demands on clinic administrators’ time. The only work required is the initial setup and regular input of client details.

New clinics would be required to pay a small yearly subscription fee. The system is fully supported with a comprehensive user manual and email support.

The Hepatitis B vaccination requires three separate injections over a period of up to six months. The Hepatitis B Recall system will remind gay men about their injection appointments via text message on their mobile phones and/or via email.

Who is the Hep B Recall scheme for?
This system is for clinics giving gay and bisexual men their first hepatitis B vaccination jab. The scheme is ideally for men who have either mobile phones or email addresses (or both) but can also be used to store details of men who have neither.

Where can I join the Hep B Recall scheme?
This is an opt-in system which is available for and clinic offering services to gay men to join.

For the locations and opening hours of clinics using the system, click here.

How does the Hep B Recall scheme work?
If you agree to be part of the scheme, you can choose to be reminded about your next vaccination appointment via text message to your mobile, by email or both. This information will be entered into the system – no name is required. Once you have had your first injection, you will be sent reminders by the clinic when you are due to go for your follow-up shots. There may be up to three reminders before your appointment.

Is my personal information safe?
Your information is kept safe in several ways:

	We do not record your name; the only personal details we record are your phone number, email address and an anonymous client number.
	By law, sexual health clinics must keep your details confidential. They may not give them out to anyone except you.
	Your details are not used for anything other than for reminding you about your vaccination jabs.
	Because several clinics need to access the system, we use state-of-the-art encryption for the Hep B Recall system’s website. This prevents anyone from accessing the data through hacking
	Each individual clinic has a login name and password. No-one can access the system without it and these details are kept strictly confidential

Can I stop the messages?
You are free to leave the scheme at any point. Just inside your Hep B Recall registration card (on the purple page), you will notice two phone numbers. The second one is for your clinic’s system administrator. If you want to leave the scheme, you must contact them and they will remove your details for you. From then on you won’t receive any more reminders.

Alternatively, if you are receiving email reminders, there will be a cancellation link in the message. All you need to do is click on it and the messages will be stopped.

I finished my vaccination course at another clinic. Do I need to do anything?
Since each clinic treats you confidentially, we won’t automatically know if you have finished your course at a different clinic. We rely on you to let us know if you do. Please phone the administrator whose details are on your appointment card and let them know. They can then alter your details accordingly in the system.

I’ve changed my phone number or email address – what should I do?
Telephone the administrator whose details are on the card and let them know your new details. They will change it on the system on your behalf. Remember you will need to have your old details handy so they can find your information on the system.

Do you have a question about Hepatitis B that is not answered on this website? Try www.britishlivertrust.org.uk or www.hepbsafe.com.